Eduard Hermosilla
GoHighLevel Specialist | A2P 10DLC Expert | Automation Architect
Building powerful CRM systems, intelligent automations, AI agents, and compliant communication systems that help businesses capture, nurture, and convert more leads.
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I design and build complete CRM ecosystems.
GoHighLevel Specialist and Automation Architect with nearly 4 years of hands-on experience building CRM systems, workflows, AI agents, websites, funnels, integrations, and compliant messaging systems. I have previously managed a GHL agency with 100+ clients, primarily in real estate wholesaling, and specialize in turning complex business processes into reliable, scalable systems.
I don't simply build workflows based on instructions. I understand the business process first, identify the desired outcome, design the customer journey, and then translate that process into a reliable CRM and automation system — reducing manual work, improving lead response times, and helping businesses convert more opportunities.
Read the full experienceWhat I do
A full technical stack for GoHighLevel accounts — from CRM architecture to AI agents to compliant messaging.
GoHighLevel CRM Setup & Architecture
Sub-accounts, pipelines, custom fields, tagging, and permissions structured around the actual customer journey — not a generic template.
Advanced Workflow Automation
Trigger-based automations with conditional logic, lead routing, missed-call text back, reactivation, and follow-up sequences that run without supervision.
AI Agents & Voice AI
Conversation AI and voice receptionists that qualify leads, book appointments, answer support questions, and escalate to a human when it matters.
A2P 10DLC Compliance
Carrier registration, brand vetting, and campaign submissions built to improve approval readiness — plus troubleshooting for rejected campaigns.
Websites & Funnels
Conversion-focused, mobile-responsive sites and funnels built inside GoHighLevel, including the compliance pages carriers require.
Integrations & APIs
Make.com, Zapier, webhooks, and custom API connections that keep data synced between GoHighLevel and the rest of the tech stack.
SMS & Email Marketing
Drip campaigns, nurture sequences, and database reactivation across SMS and email, with deliverability and compliance built in from the start.
CRM Troubleshooting & Support
Diagnosing broken workflows, failed integrations, and messaging issues fast — then fixing the root cause, not just the symptom.
How I Build Systems
A repeatable process for turning a business process into a working system.
Understand
Understand the business, customer journey, goals, and existing problems.
Architect
Design the CRM structure, pipelines, automations, communication flow, and integrations.
Build
Implement the system inside GoHighLevel and connect external tools where necessary.
Test
QA workflows, triggers, forms, calendars, notifications, integrations, AI behavior, and customer journeys.
Optimize
Monitor performance, identify bottlenecks, troubleshoot issues, and continuously improve the system.
Problems I solve
The recurring issues that quietly cost businesses leads and revenue — and the systems that fix them.
Problem
Leads are not being followed up with.
Solution
Automated SMS, email, AI, and workflow-based follow-up systems.
Problem
Sales teams don't know where leads are in the process.
Solution
Structured pipelines, opportunity stages, tags, assignments, and automated status updates.
Problem
Missed calls become lost opportunities.
Solution
Missed Call Text Back and AI-powered follow-up.
Problem
Businesses spend too much time on repetitive tasks.
Solution
Workflow automation and AI-powered processes.
Problem
SMS campaigns are being rejected.
Solution
A2P compliance review, campaign preparation, website compliance, and troubleshooting.
Problem
CRM systems are disorganized.
Solution
CRM architecture, database cleanup, segmentation, pipelines, and automation.
Problem
Leads are not responding.
Solution
Multi-step lead nurturing, reactivation, SMS, email, and AI communication.
See an AI agent close a lead in real time
A live walkthrough of a conversation AI agent qualifying and booking a lead inside GoHighLevel — the same automation stack behind every client account below.
- Built on A2P-compliant numbers, so messages actually deliver.
- Auto-pilot AI handles the first reply, 24/7.
- Escalates to a human the moment it should.
Real work, real approvals
A sample of the compliance approvals, AI agents, and workflows shipped for clients.

A2P campaign approved
Carrier confirmation after a clean, first-attempt registration.

Multi-channel AI agent
One primary AI agent handling SMS, Instagram, and more on auto-pilot.

After-hours routing workflow
Conditional logic that replies correctly no matter when a lead texts in.

Abandoned cart recovery
Automated win-back sequence recovering revenue on autopilot.

Failed payment recovery
Stripe-triggered dunning flow that protects recurring revenue.

GHL website builder
A full funnel and site suite shipped for a home services client.

Client onboarding sequence
Automated onboarding that sets expectations from message one.

Non-payment account recovery
Structured follow-up before an account is deleted for non-payment.

Cancellation save flow
Captures the reason and offers a save before a client walks away.

14-day trial nurture
A drip sequence that proves value before the trial ever ends.

Home service checkout funnel
A streamlined booking-to-checkout flow for a home services brand.

AI employee promotion drip
Conditional drip campaign that adapts based on how a lead replies.

Multi-location interchange logic
Routes contacts and data correctly across interchanging sub-accounts.
Support clients actually thank me for
Real conversations — diagnosing issues fast and following through until they're fixed.

"HEYYYY I DID ITTTTTTT" — walked a client through fixing a broken smart list upload after diagnosing the exact formatting issue.

"Your A2P registration has been approved... I've already tested SMS sending from the account, and the messages went through successfully."

Diagnosed a suspended account, lifted the suspension, and proactively reconfigured the opt-out keyword to prevent it from happening again.

Traced a "messages not sending" report back to invalid phone numbers in the uploaded list and explained the drip pacing clearly.
Tools & Technologies
The platforms and technologies behind every system I build.
Have a CRM, automation, or AI system that needs to be built?
Let's turn your business process into a system that works.