Experience
GoHighLevel CRM, A2P 10DLC compliance, automation, and AI agents
My name is Eduard Hermosilla. I am a GoHighLevel Specialist and Automation Architect with nearly 4 years of hands-on experience working with GoHighLevel.
I have experience managing and supporting GoHighLevel agencies, building CRM systems, automations, websites, funnels, AI agents, communication systems, and integrations for businesses across different industries. I previously managed a GoHighLevel agency environment with 100+ clients, primarily working with real estate wholesalers.
My experience covers the entire GoHighLevel ecosystem — from initial CRM setup and client onboarding to automation development, troubleshooting, A2P compliance, AI implementation, website development, integrations, and ongoing technical support.
I don't simply build workflows based on instructions. I understand the business process first, identify the desired outcome, design the customer journey, and then translate that process into a reliable CRM and automation system. I specialize in creating systems that reduce manual work, improve lead response times, organize customer data, automate follow-ups, and help businesses convert more opportunities.
Experience Highlights
Skills
A full technical toolkit across the GoHighLevel ecosystem — A2P 10DLC compliance is a core strength.
Real Estate CRM & Automation
Real estate wholesalers make up a large part of my experience. I previously managed a GoHighLevel agency environment with 100+ real estate wholesaling clients, which meant building and supporting seller-lead CRM systems that could handle high inbound volume without letting leads slip through the cracks.
Capabilities applied to real estate accounts
A2P 10DLC & Messaging Compliance
A2P 10DLC is one of my strongest areas. I have hands-on experience preparing businesses and websites for A2P registration, troubleshooting rejected campaigns, reviewing compliance requirements, and configuring the CRM environment for compliant messaging.
Focused on building campaign-ready, compliant messaging systems and improving registration readiness.
AI Agents & Intelligent Automation
I build AI systems for customer communication, lead qualification, appointment booking, support, and follow-up. AI shouldn't simply replace humans — my approach is to use AI where it improves speed, availability, and consistency, while escalating situations that require human judgment.
Work Experience
Freelance / Agency Partner - Remote (Philippines)
Manage A2P 10DLC compliance, AI conversation agents, and workflow automation for agency and SaaS clients running on GoHighLevel.
- Registered and got 300+ A2P 10DLC campaigns approved, holding a 97% first-review approval rate.
- Built and maintain AI conversation agents across SMS, Instagram, and Messenger running in auto-pilot mode.
- Designed revenue-protection automations: failed-payment recovery, abandoned cart win-back, cancellation saves, and after-hours routing.
- Built Pabbly/webhook provisioning pipelines that auto-create sub-accounts for a whitelabel SaaS reseller.
- Provide direct client support — diagnosing workflow failures, smart list issues, and SMS deliverability problems in real time.
Certifications
Advanced certification covering sub-account administration, A2P 10DLC compliance, workflow automation, and Conversation AI configuration.
Hands-on certification focused on running GoHighLevel at an agency scale: Trust Center compliance, multi-channel Conversation AI agents, and workflow-driven client retention systems.